Terms of use

Terms of use details

Last updated: 11 July 2026

Using the site

You may use this site for its intended purpose: to learn about Sanctuary Insurance Company and to get in touch. Please do not misuse it, for example by trying to break it, overload it, or access parts you are not meant to.

Our content

The text, images, logo, and design on this site belong to Sanctuary Insurance Company or are used with permission. Please do not copy or reuse them for your own purposes without asking. You are welcome to share links to the site.

Accuracy and availability

We keep the information on this site current and correct as best we can, but we cannot promise it is always complete or error-free. We aim to keep the site available, but it may occasionally be down for maintenance or for reasons outside our control.

Links to other sites

Where this site links to another website, including the Sanctuary client portal at mobile.esolutions.co.zw, that site is not ours and we are not responsible for its content. Following an external link is at your own discretion.

Our responsibility

The site is provided as is. To the extent the law allows, Sanctuary Insurance Company is not liable for any loss arising from your use of the site or your reliance on its content. Nothing here limits any liability that cannot be limited by law.

Governing law

These terms are governed by the laws of Zimbabwe.

Your insurance cover

These terms cover using this website only. They are not your policy wording and do not change the terms of any insurance cover you hold or apply for with Sanctuary Insurance Company. Sanctuary Insurance Company also publishes its own official Terms and Conditions covering the wider business, available as a downloadable document from the FAQ page or directly at sanctuary.co.zw/assets/downloads/Terms&Conditions.pdf.

Changes

We may update these terms from time to time. The current version is always the one on this page, with the date shown at the top.

Contact

Questions about these terms: info@sanctuary.co.zw.

This is a basic starter notice provided with this website, not formal legal advice. If your site sells products or takes payments, you will want sale terms drafted for that, which these do not cover.